Privacy
ArrearsAI.com Privacy Policy
Last Updated: 08/30/2024
At ArrearsAI.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our service, and information from third parties.
1.1 Information You Provide to Us
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Account information: When you create an account, we collect your name, email address, password, and other relevant contact information.
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Company information: We collect information about your property management company, including business name, address, and tax identification number.
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Payment information: We collect payment details necessary to process your transactions.
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User Content: We collect the content you submit to the service, including communications and files.
1.2 Information We Collect Automatically
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Usage information: We collect information about your interactions with our service, including pages visited, features used, and other actions taken.
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Device information: We collect information about the devices you use to access our service, including IP address, browser type, and operating system.
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Log data: Our servers automatically record information created by your use of our service.
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Process transactions and send related information
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Send you technical notices, updates, security alerts, and support messages
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Respond to your comments, questions, and customer service requests
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Communicate with you about products, services, offers, and events
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Monitor and analyze trends, usage, and activities in connection with our service
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Detect, investigate, and prevent fraudulent transactions and other illegal activities
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Comply with legal obligations
3. Sharing of Information
We may share your information in the following situations:
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With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
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In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
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If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of ArrearsAI.com or others
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In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
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With your consent or at your direction
4. Data Retention
We retain personal information we collect from you only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or accounting requirements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. Your Rights and Choices
You have certain rights regarding your personal information:
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Access and update your information through your account settings
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Opt-out of marketing communications
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Request deletion of your personal information, subject to certain exceptions
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Object to our processing of your information
6. Security
We take your security seriously and implement a variety of industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Data Encryption: We use encryption protocols to protect data during transmission and storage.
Access Controls: We limit access to your personal information to those employees, contractors, and agents who need to know that information to operate, develop, or improve our services.
Regular Audits: We conduct regular audits of our security practices to ensure the continued protection of your personal information.
7. Children's Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for an account or send any personal information to us.
If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at info@arrearsai.com so we can address the issue.
8. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ArrearsAI.com
1106 S 8TH ST, AUSTIN, TX, 78704-2397
10. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Please note, however, that ArrearsAI.com does not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise any of these rights, please contact us at info@arrearsai.com. We will verify your identity before processing your request to protect your privacy and security.
11. International Data Transfers
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our service providers in the United States and other countries.
By using ArrearsAI.com and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.