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One System to Effortlessly Manage All Your Delinquencies.

Increase NOI with Arrears Automation

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Directly Addressing Property Manager’s Pain Points. Here’s How:

Spend

80%

less time on call-to contact

Reduce the time to make a call from 5 minutes to 60 seconds.

One-click access to all tenant records, including payment history, lease terms, current balance, and communication history.

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Save up to

30 hrs

when filing a petition

Facing an Increase in Eviction Filings?

With a one-click export of your tenant's delinquency history, sms, email, transcribed calls, leases, and ledger, your team can save up to 30 hours when filing a petition for nonpayment.

Save up to

70%

on notices to vacate and other certified mail

Don't overpay for certified mail.

Send templated certified mail approved by your legal team through our system for as low as $15 per letter.

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Never miss another tenant's promise to pay

Automate Payment Plans

Create payment plans, automate collections, and get emails for missed payments - all in one place.

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Get insight into how your portfolio is performing

Provide better investor reports

Our reporting suite provides detailed monthly data on your portfolio's performance regarding delinquency, eviction, and payment plan rates.

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Hate chasing lawyers for eviction updates?

Centralize communication through a single tracker.

Communicate with residents and your internal team in one centralized location.

Increase NOI with Arrears Automation. Here’s How:

Unified Dashboard

Sort and filter leases by market and property. Monitor delinquencies, collections, evictions, and overall performance.

Delinquency History

Maintain an auditable timeline to facilitate effective monitoring and one-click export for legal purposes.

Communication & Internal Notes

Communicate with residents and your internal team in one centralized location.

Performance Tracking

Gain deep insights into your business through our intuitive and deep reporting suite.

PM Insights

Get immediate and full context on the performance of different PM teams across properties, markets, and entities to determine how to improve NOI. Detect outliers and anomalies and point out trends.

Tenant Insights

Get immediate, full context of the lease, including delinquency details, previous late fees charged, and payment history. Export your data to Excel for deep data analysis or to legal teams as PDFs.

Communication

Manage all communication in one place, centralizing all information required to take action.

Message Templates

Utilize our advanced templated message system to treat every resident equally, ensuring fair housing compliance. Automate communication around delinquency with smart templates sent over email, text, or physical mail. Personalize your templates by individual lease conditions, names, outstanding balances, unpaid charges, and property.

Transcribed Calls

Save time by ensuring calls to residents are automatically recorded, transcribed, and summarized with the help of AI.

Automated Flows

Save time by allowing our software to do the work for you.

Customizable Workflows

Configure your settings on a market, property, or lease basis. We assist in setting up workflows to streamline processes to fit your needs.

Automated Actions

Automate reminder texts, emails, physical mail, and tasks to follow up and charge late fees to leases.

Auto-Generated Responses

Our AI system utilizes summaries of calls, lease documents, resident chat communication, your policies, and the tenant ledger history to auto-suggest responses to tenant inquiries about delinquency.

Frequently Asked Questions

How does ArrearsAI integrate with our current property management software?

ArrearsAI integrates with Yardi, pulling data from your PMS into the platform and allowing you complete visibility into your portfolio.

How does the platform recommend follow-up actions?

ArrearsAI allows users to set up their own customized timelines based on delinquency/eviction status, geography, and ownership group. These timelines determine which follow-up actions should be taken for a lease at a given point.

How does ArrearsAI maintain security and ensure compliance with industry regulations?

ArrearsAI is SOC II compliant and provides data security for all its customers.

What types of properties and portfolios does ArrearsAI support?

ArrearsAI supports multifamily and single-family residential portfolios.

Can customers customize the communication templates?

Customers can customize the communication templates using our list of variables that personalize messages for each tenant, listing out lease information, tenant data, and tenant ledger histories.

How long does it take to implement?

ArrearsAI prioritizes speed and can launch a portfolio and train users within one week of onboarding.

Learn More

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